Support and Community

Stuck using one of our tool? We’re here to help, along with the community!

Documentation

First things first, have you read the available documentation?

Videos

It’s the 21st century! There are videos.

Schools and teaching

Let’s just meet! It’s the best way to share techniques and experiences after all…

Community

Do you have some questions? Join the community and let’s get in touch!

These are also good places if you’d like to help us and contribute. We’re always happy to welcome people of good will, and there’s always a lot of stuff to do, like translating the tools, writing the documentation, fixing bugs or implementing new features, making tutorials, creating icons… We’re sure there’s at least one of these thing you can do to help improve all these free tools!

A nice place to find answers, and post your concerns.

If you’d prefer to have a chat.

This is the best place for bug reports and feature requests, or to get and talk about code.

If you’d like to contact the Rainbox Lab. team in a more private way, you can contact us directly. Please note that we don’t provide any support for our tools via this form, we’ll just delete your message. This form is only for private enquiries.

Support us!

Our tools are free, as in free beer as well as in freedom.

But unlike most of the free stuff you can find on the internet, there’s no advertising at all, and you are not the product here. We just work in a non-mercantile way, and consider sharing as a great value. It is important for us that Duik and our other tools are available for everyone, rich or poor, amateur or professionnal. Because our greatest wish is to see great films, and we believe sharing and helping each other is the easiest way to make it come true.

The difficult part is that developping, maintaining, distributing these tools is a lot of work and investment. The only funds we get for all of this are your kind contributions.

There are two ways for sending your support: you can either send a one-time donation to Rainbox, or make a small but regular donation to Duduf on Patreon, where you’ll be in direct contact with him and get an early and exclusive access to all the stuff he’s developping and working on.

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